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Platinum PLUS Service Agreement
  • If you encounter a problem you simply call us toll free at 888-598-3784

  • We will immediately ship you a replacement machine immediately

  • We will issue a call tag to have UPS pick up your old machine at our expense

  • To qualify for Platinum Plus Service, machine must be under original warranty, this is an "add-on" to the warranty

  • This warranty is nontransferable and applies to the original purchase only.

  • This warranty is Does NOT cover machines shipped overseas or sold outside the United States.

  • Service to this machine by anyone other than Mitchell Enterprises, or their authorized agents will void the warranty for this machine.

  • This WARRANTY does not cover damage caused by the following: Neglect, misuse, fire, flood, vandalism, or acts of God.
  • Extended Warranties are never refunded under any circumstances

Platinum Plus Service on
EB-5000 UVMG
& BC-2000 UVMG

$99 per year

Platinum Plus Service on
EB-9000 UVMG

$69 per year

Platinum Plus Service on
EB-9000 and EB-9000 UV

$49 per year

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